NEWEnterprise-grade AI fulfilment: we own the outcome, not just the build
AI Agents

AI agents that talk to your customers

An agent with a natural voice that answers calls and messages like your best colleague, day and night, in any language.

In short

AI agents that answer the phone, web chat and WhatsApp, around the clock, in any language. They book, qualify leads and resolve support.

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How it works
  1. Call, chat, WhatsApp
  2. AI agent
  3. Calendar, CRM, orders
  4. Customer served, a person only when needed

A missed call does not ring twice. A customer who gets no answer in the first few minutes calls someone else, and in the evening and at weekends nobody picks up at all. An AI agent takes exactly those moments, not to replace the team, but so nothing is lost between shifts.

Four channels, one brain

The agent knows the same things wherever it is talking. A booking made on the phone appears in the calendar immediately, and a customer who comes back on WhatsApp does not start over. Only the channel changes, not what it knows about your business.

  • Phone: takes calls, speaks naturally, hands over to a person when it should
  • Web chat: answers instantly and qualifies visitors
  • WhatsApp: the channel your customers already use every day
  • Knowledge base: answers from your real documents, not from guesswork

What it actually resolves

We do not build demos. Every agent starts from a process you are losing right now: bookings, orders, questions asked over and over. We measure what happened before and what happens after.

  • Bookings: checks availability, reserves, reschedules and cancels on its own
  • Orders: status, changes, cancellations, without reaching a person
  • Leads: qualifies, writes to the CRM and sends follow-up
  • Support: answers the questions that come back dozens of times a week

It connects to what you already have

The agent writes into the systems you use: calendar, CRM, order platform, invoicing. If there is nowhere for it to write, we build the integration. See the Integrations page.

It knows when to hand over

An agent that insists on solving something it cannot is worse than a hold message. Ours transfer to a person with the whole conversation attached, instead of asking the customer to repeat themselves from the start.

How we work, in five steps
  1. 1Process Audit
  2. 2Solution & Plan
  3. 3Execution
  4. 4Ownership & Maintenance
  5. 5Continuous Optimization

What you get

  • The agent configured on your process, not on a template
  • Integration with your calendar, CRM and systems
  • Handover to a person, with context
  • Transcripts and recordings for every conversation
  • Reports: how many calls, how much resolved without a person, what was missed

Already running

Medical bookings, in production

An agent that checks availability, books, reschedules and cancels: four live flows at a healthcare client.

E-commerce orders, in production

Status, changes and cancellations handled automatically, with handover to an operator when the conversation leaves the script.

Most often bought by
Clinics and practicesE-commerceReal estateEducationRecruitmentFinancial services

Frequently asked

Can you tell it is a robot?

Today's voices are natural, with pauses and intonation. Most people do not notice in the first few seconds. We tell them up front that they are speaking to an assistant, because hiding it backfires.

What languages does it speak?

Romanian, English, Hungarian and most European languages. The same agent can switch mid-conversation, following whatever the customer speaks.

What happens when it does not know the answer?

It hands over to a person with the full context, or takes a message and promises a call back. It does not invent. An agent that guesses does you more harm than one that admits it does not know.

How long does it take to go live?

A simple flow, bookings or order status, is in production in two to three weeks. The complexity comes from the integrations, not from the agent.

Start Putting Your Work on Autopilot.

Leave your details and we'll call within 24 hours, or book a 30-minute call now. We'll map what to automate and own it from there.

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What do you want to automate?
Time lost on repetitive work?
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